for me it was a 1 star. i have my remote start viper installed and they gave me a 1/4 mile which is i am just 30 ft away from my car until it will start. so they replace my remote start to 1 mile but still again it doesnt work even a half mile...i have been a viper customer way back to alaska but i dont NEVER experience problem with the remote start that i have hte new one they installed still dont work even a half mile i dont know why i do it correctly i dont think building in strip is a hindrance.... i want to tell them why they dont try to ride with me and try it in hald mile if its working??? i dont understannd.. i want to return it and refund my payment but i know they will get upset....but i hope the manager will reach me and just refund my money back......im planniing to get the smart start but if you have 1 mile range remote start whats the use of smart start....just hoping the manager will reach to me and just refund my money....
These guys have taken care of me for almost 10 years with 4 different cars with car alarms.
They recently hooked me up with a touch screen Kenwood navigation system and a remote start Code Alarm that I needed with a 1 day notice as my old Viper alarm died and I needed an alarm as I was traveling the next day.Audio Express has always came through for me.Thanks Brandon for taking care of me along with everyone there.
I will be back for some speakers soon!
Poor Customer Service at this location. I came in today at around 1300 for a simple 20 to 30 minute job, (Disconnect the cheap after market alarm and reconnect the factory system) I spoke to the manager whom was standing behind the counter at the time. He was such a rude, arrogant, uneducated guy, he refused the job stating how behind they were and then was silent. So I left. At the very least A**h***, offer to schedule a different time / day for me to come back. He and the staff should be fired. There are definitely BETTER places to go for alarms / stereos, trust me.
The staffs really knowledgeable. Carry a wide variety of car audio . A little bit pricey with excellent installation.
Had an alpine backup camera installed. Great customer service. Install time was quick and everything worked great.
I went in looking for add-on's to my wife's stock stereo system in her Nissan Hatchback. The associate that goes by "B" took time to listen to what I wanted. He showed me about 4 different options, along with pricing for each. It took quite a while, and he was great to take the time with me. We came up with a plan, and an install date.
We dropped off the car and within about 4 hours, she had a new Kenwood Bluetooth head unit, small 10"in box, and amp to run. I was very impressed with the product, the work, customer service, and professionalism that was displayed by all the employees I interacted with. (My truck is next. Ha!)
Thanks again B and installers.
and thanks from Shay
Well done guys.
the crew at audio express were just the guys I needed to meet!! I had the crew remove the factory stereo and speakers from my ford f-350 super duty xlt and updated the truck with a new in-dash touch screen head unit, 4x door speakers and an amp for them, 2 x 8" subwoofers w/ an amp and box, backup camera, and some other electrical work. nothing but a courteous , knowledgeable, and enthusiastic crew. I laughed with joy all the way home at how amazing the new sound system was. If you have a truck without a backup (or rear-facing) camera, I recommend checking out your options. Thank You, again, Team Audio Express!!!!
Recently bought a jl audio bass knob package was open didnt think much of it at the time. Got around to installing it. Find out the washer and nut are missing. I paid full price for this damn and to have pieces missing. Since I didnt want to go back and waste my time arguing I just took it from an older knob I had. I'm not shopping their again to get the same results.
They make your butt shake.
Came here to have a stereo put in my 55 Chevy. They couldn’t figure out how to use the $700 replica vintage deck I had so I had to have them install a new deck under my seat. Had some overheating issues with the digital amp and the real big issue I found a year later when I started a rebuild, the hack that did my car had stripped an inch off an existing power wire in the car and just wrapped the power for the deck around the exposed wire. Didn’t use a proper connection or solder it. This place is utter garbage. Do. Not. Go. There.
Had a alarm with remote start installed worked great. Car stopped running. your tech removed the system and put it on the floor of the car. Your rep stated they would re-install the system after I got the car running I did not ask anyone to remove it. It was not the issue. I replaced the computer fixing the car. Took the car back to the store they told me the system was damaged and would not put it back in the car. NO ONE touched the system. Their tech broke it then lies about it. Was getting ready to remove this post as after I sent an email to the corp office the manager of the store called offering to install the system and replace the broken part. And were very courteous about everything. Forgot to hook up the wireless trunk release but took care of that a few days later. All this while the system is under warranty. I was considering purchasing additional Stereo systems from them. Now after reading their response from the "owner" I have some serious doubts. I have started pricing other stores and would recommend the same to anyone shopping for a stereo or alarm system. At this point they will never see me again at least not in the store.
Had a alarm with remote start installed worked great. Car stopped running. your tech removed the system and put it on the floor of the car. Your rep stated they would re-install the system after I got the car running I did not ask anyone to remove it. It was not the issue. I replaced the computer fixing the car. Took the car back to the store they told me the system was damaged and would not put it back in the car. NO ONE touched the system. Their tech broke it then lies about it.
My boyfriend got me inside glows for my vehicle and I love it. Brandon, Jesus, and the whole Audio Express team did a great I will definitely come back to do my sound system next.
Been wanting a new upgrade stereo system for my truck, since I've had the stock stereo/CD/CASSETTE player for 15 years.
Not sure on what's out there anymore, I barely scratched the surface on bluetooth capabilities.
I decided to go to Audio Express on rainbow since I'm familiar with the place from when I was young.
I walked in and was greeted promptly by the manager Jesus Fuerte. Told him a little bit about what I was interested in and right away he was putting me a great system together. He was able to answer all my questions, knew what would improve the quality of sound, the type of system I wanted with cameras. The next day I was driving home with a full overhaul of the sound system of my truck.
The work was done cleanly and professionally. I even returned for an alarm, autostart, radar detection, and DVD player head rest.
Now there was a couple of glitches with the auto start and my temperature sensors for the rear view mirror.
With no hassle and full concern for my obligations, Jesus and staff corrected all issues with my vehicle.
This is the place for all the entrainment, sound, install and common courtesy needs.
I'll never shop anywhere else for stero and extra accessories.
Even though Jesus drives a Toyota and is a chiefs fan, I'll still shop Audio Express. Can't all be perfect.
Excellent system nicely installed. Had some miscommunication but in the end everything was done right.